Your satisfaction is our priority!. Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately at support@viewsbalconybar.com so we can make it right. How to Request a Return or ExchangeEmail sup

Your satisfaction is our priority!Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately at <a data-start="258" data-end="285" rel="noopener">support@viewsbalconybar.com</a> so we can make it right.How to Request a Return or Exchange Email <a data-start="364" data-end="391" rel="noopener">support@viewsbalconybar.com</a> with the subject line &quot;Return&quot; or &quot;Exchange&quot;, and include:<ul data-start="461" data-end="518"><li data-start="461" data-end="482">Your order number</li><li data-start="483" data-end="496">Your name</li><li data-start="497" data-end="518">Reason for return</li></ul>We accept returns or exchanges within 30 days of delivery.To be eligible, items must:<ul data-start="618" data-end="813"><li data-start="618" data-end="699">Be in original, unused condition with all packaging, inserts, and accessories</li><li data-start="700" data-end="729">Include proof of purchase</li><li data-start="730" data-end="813">Have been shipped directly to you (for gift returns, store credit will be issued)</li></ul>Important Notes:<ul data-start="838" data-end="1226"><li data-start="838" data-end="939">Items discounted more than 15% may be final sale (this will be clearly noted at time of purchase)</li><li data-start="940" data-end="1112">Returns due to buyer&#x2019;s remorse are refunded minus a flat return shipping fee:<ul data-start="1026" data-end="1112"><li data-start="1067" data-end="1112">$49 for larger items (e.g., balcony bars, bar stools)</li></ul></li><li data-start="1113" data-end="1158">Original shipping fees are non-refundable</li><li data-start="1159" data-end="1226">Returns and exchanges are available only within North America</li></ul>

Return & Exchange Policy

We are proud of our products and want you to be too!. In the unlikely event that your product arrives to you with a defect, please contact us at support@viewsbalconybar.com. To help us assess the issue, please send photographs of the product taken fr

<p id="isPasted" style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); font-family: bai-jamjuree, sans-serif; font-weight: 600; margin: 0px; color: rgb(0, 0, 0); font-size: 13px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We are proud of our products and want you to be too!&#xA0;<p style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); font-family: bai-jamjuree, sans-serif; font-weight: 600; margin: 0px; color: rgb(0, 0, 0); font-size: 13px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); font-family: bai-jamjuree, sans-serif; font-weight: 600; margin: 0px; color: rgb(0, 0, 0); font-size: 13px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">In the unlikely event that your product arrives to you with a defect, please contact us at <a href="mailto:support@viewsbalconybar.com" style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); font-family: bai-jamjuree, sans-serif !important; font-weight: 600 !important; color: rgb(4, 32, 57); text-decoration: none;">support@viewsbalconybar.com</a>.&#xA0;<p style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); font-family: bai-jamjuree, sans-serif; font-weight: 600; margin: 0px; color: rgb(0, 0, 0); font-size: 13px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); font-family: bai-jamjuree, sans-serif; font-weight: 600; margin: 0px; color: rgb(0, 0, 0); font-size: 13px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">To help us assess the issue, please send photographs of the product taken from various angles and distances (1&quot; away and 1 ft away). If possible, include photos of the box the product arrived in, as it may have been damaged during transport. If the issue can&apos;t be documented with photos, short videos are also welcome.<p style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); font-family: bai-jamjuree, sans-serif; font-weight: 600; margin: 0px; color: rgb(0, 0, 0); font-size: 13px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); font-family: bai-jamjuree, sans-serif; font-weight: 600; margin: 0px; color: rgb(0, 0, 0); font-size: 13px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Our manufacturer&apos;s warranty covers defects in materials for one year from a product&apos;s date of delivery. We will organize replacement parts and in necessary cases complete replacements.&#xA0;<p style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); font-family: bai-jamjuree, sans-serif; font-weight: 600; margin: 0px; color: rgb(0, 0, 0); font-size: 13px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); font-family: bai-jamjuree, sans-serif; font-weight: 600; margin: 0px; color: rgb(0, 0, 0); font-size: 13px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note that our warranties are non-transferable, and cannot be extended to re-sold items. Warranties are only valid when products are used for their intended purpose and exhibit normal use. Defects or damage resulting from negligence, misuse, accidents, abnormal use, modifications, or commercial purposes will not be covered by the Views warranty.<p style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); font-family: bai-jamjuree, sans-serif; font-weight: 600; margin: 0px; color: rgb(0, 0, 0); font-size: 13px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); font-family: bai-jamjuree, sans-serif; font-weight: 600; margin: 0px; color: rgb(0, 0, 0); font-size: 13px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">**We reserve the right to refuse any claims that do not meet our warranty policy requirements**.<p style="box-sizing: border-box; border-style: solid; border-width: 0px; border-color: rgb(var(--text-color) / .12); font-family: bai-jamjuree, sans-serif; font-weight: 600; margin: 0px; color: rgb(0, 0, 0); font-size: 13px !important; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">*Note, for any purchases outside of North America, Views will cover up to $50 for shipping, and the remaining balance the customer will be responsible for.

Returns, Exchanges, & Warranty

Return & Exchange Policy

Warranty